Booking terms & Terms of privacy

BOOKING TERMS

General information:

Please note that the hotel does not have an elevator.

The reception is open daily from 07am to 06pm.

Check in time is at 2pm local time and check out is at 12 (noon).

Children under the age of six can sleep in their parents bed for free. We also offer baby cribs for infants. Please contact the hotel by phone or email and we will help you to arrange this.

All our rooms are non-smoking, aswell as the public areas at Hotel Sven Vintappare.

We are a non smoking hotel.

Cancellation policy

We offer free cancellation up to 14 days prior to check in. If there is a cancellation closer then 14 days the entire stay will be charged. We also want you to note that you may be charged for the entire stay 14 days prior to your arrival.

Payment at hotel

We need a valid credit card number with expiry date for guarantee at the time of booking.

We need a valid pasport/identification for check in. 

Please note that we are a cash-free hotel.

 

TERMS OF PRIVACY

WHO WE ARE

Our full company name is AB Sven Vintappare (orgnr;559131-1195), Sven Vintappares Gräd 3, 11127, Stockholm, Sweden. Our official webpage adress is www.hotelsvenvintappare.se.

Hotel Sven Vintappare has a policy to follow all the actuall data security laws and regulations, including the new EU General Data Protectuon Regulation, as of 25 may 2018.

The Terms of Privacy is a document of approval and is applicable for all our guests at the hotel. This policy will regulate how your personal information is handled and for what purpose it is used. Please read the following text before you share any personal information with us.

Personal information.

Our booking system handles a large number of personal data. To make booking through Hotel Sven Vintappare, personal data such as your full name, address and credit card details are required in order to process the booking(s). Required data is explicitly indicated during the booking process. With each booking on Hotel Sven Vintappare the indicated email address will be automatically registered that stores the booking, as well as the given email address, full name and address provided during the booking. This data will be stored in purpose to facilitate your stay and future bookings. If you do not make a new reservation with us within 12 months of your last stay your personal information will be deleted from our systems.

We want to emphasize what type of data we store and the difference between regular and sensitive personal data. Sensitive personal data might be racial or ethnic origin, political opinions, religious or philosophical beliefs or person’s sexual orientation. Hotel Sven Vintappare will never store this type of personal data. We do want to inform that we have the option to make comments while booking a room that you as a guest can enter freely, that might enter our booking system.

We also want to inform you that the email adress is given to us might be used to help us improve as a Hotel by sending information to the guest via Tripadvisor.com. This means that by accepting the terms of privacy you accept that your email adress might be used for the purposes mentioned above.

We do want to inform you that personal data is not generated just by using and interacting on our website. Personal data may also be generated by tecnical processes as our contact form and cookie-files.

SECURITY

Hotel Sven Vintappare and its booking programs ueses SSL (Secure Sockets Layer) to ensure that all communication, including the booking process and back-end operations, are secured.

The payment systems online at www.hotelsvenvintappare.se is PCI compliant. We use SSL (Secure Sockets Layer) to ensure that all communication is secured. Hotel Sven Vintappare holds a PCI compliance certificate. In order to maintain high security standards and PCI compliance, we are using third party service providers who specialize in handling credit card details in a safe manner.

Right to information.
As a guest at Hotel Sven Vintappare you have the right to opt out what data we record about you, at any time, free of charge. You may also have all your personal data deleted at any time. Please contact us at info@hotelsvenvintappare.se to do so.

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